Welcome to the Hide Tower Summer 2024 newsletter.
Hide Tower Resident Management Board
A little reminder that Coral Gerald, Hide Tower’s estate manager, is available in the ground floor office Monday to Friday from 9.30am to 1.30pm, and can be contacted on cgerald@westminister.gov.uk
Major Works Update
You'll no doubt have noticed that the large containers against the garden wall have finally been removed! They've been on-site for 4 years, but there's been an long arduous slog, with lots of communication between Hide Tower RMB and RA, and Westminster City Council, to get them taken away. Now we can see how much space we have between the block and garden!
The second phase of the Major Works programme, including the renewal of the corridor doors and the balcony cladding is soon on the way. You will be notified of a Resident meeting, where there will be an opportunity to have your say.
Bike Hangers
There are still spaces in the bike hangers. Bikes cannot be stored on the communal landings or the chute rooms, as it's a Fire & Health & Safety Risk to all who live in the block. The cost of a key is £20.00 for as long as you need a hangar.
Please come to the Office to get more information.
It's still not too late to have a New UPVC flat door or new ventilation system fitted!
United Living is the Contractor appointed to complete the works. If you have not had your vent in the bathroom or new door fitted, please contact the office and your details will be given to United Living.
Health & Safety
There have been complaints about items being thrown out of windows and over the balconies. This type of behaviour can cause death if the item hits a person below. This is also a form of anti-social behaviour and can put your tenancy or lease at risk.
The fire panel on the ground floor has been renewed and is working, please only use the door if there is a fire in the block.
New signage
There are various signs around Hide Tower which have been upgraded and instated to help provide more information to residents and visitors to the block.
A few reminders for all residents
· Keep balconies clean and clear of any trip hazards or slippages
· Do not cover the original flooring with a non-slip covering
· Do not store items on the balcony that can be used to climb on
· Do not leave plant pots or other items on balcony ledges that can fall onto passers-by below
· Do not leave children unsupervised on the balcony
· Do not hang washing on the balcony as it looks unsightly it should be kept at low level
· Dogs are absolutely not allowed in the garden
We would remind you to be careful and mindful of what you are putting down your kitchen sink. For example, you should not pour oil down the sink, as this is a major cause of build-up in the pipes, which then restricts the flow of wastewater from the kitchen sink causing slow drainage or back-up into your sinks.
Refuse disposal and Recycling
Please remember that it is your responsibility to deposit your rubbish into either the rubbish chutes or the bins at the front of the building. Remember, that there are two bins downstairs, so if one is full, then please use the other.
You should not leave bags of rubbish on the landings, chute room floors or at the front of the building. This is not only unsightly, it encourages vermin to get into the bags and spread out the contents on the floor.
We have our own recycling & food bins, which are located on the north and east sides of the block.
Please condense your boxes and packages by folding them as small as possible. Recycling bags are also available in the office.
Do not put large items in the chute as it will cause a blockage.
Do not leave bags of rubbish outside of your flat door.
Reporting Repairs
If you have an emergency repair over the weekends, you should contact Westminster Emergency Services on 0207 286 7412.
Emergency repairs include:
· Total loss of lighting
· Serious leaks or water penetration
· Blocked toilets or stack pipes
· Total loss of water supply or a leaking pipe
· Total loss of heating & hot water
If you call out the emergency services and it is found that the repair is not an emergency, you could be recharged for the call out.
Noise Nuisance
The City Council’s 24-hour noise team can use its powers to help you if you are bothered by noise such as loud music, parties, noisy neighbours or dogs, DIY works, or prolonged ringing of burglar or car alarms. Two steps to tackling noise problems:
1. If you feel that your own safety will not put you at risk, you should try to raise the problem with whoever is responsible for the noise and attempt to sort it out reasonably. Approach the person politely to try to resolve the problem.
2. If this approach fails or you feel it is not wise or practical call the 24-Hour Noise Team on: 0207 641 2000 who will try to respond within 45 minutes.
Complaints of weed/ skunk use
We have received several complaints about the residents smoking weed/ skunk on their balconies which has been wafting into the homes of others, some of whom have become unwell from it.
If you smoke weed/ skunk, which is illegal by the way, please do it your flat with the windows closed.
The Management Board would like to wish all residents a pleasant summer!
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